Thank you for choosing Difelah for your online accommodation booking needs. At Difelah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

Information We Collect:

  1. Personal Information:

    • When you create an account, we collect information such as your name, email address, and contact details.
    • Payment information is collected when you make a reservation.
  2. Booking Information:

    • We collect details about your accommodation bookings, including dates, preferences, and special requests.
  3. Communication Data:

    • If you contact us or our customer support, we may collect information related to the communication.
  4. Device and Usage Information:

    • We gather information about your device, browser, IP address, and the pages you visit on our website.

How We Use Your Information:

  1. Service Provision:

    • To facilitate your accommodation bookings and provide related services.
  2. Customer Support:

    • To respond to your inquiries, provide assistance, and address concerns.
  3. Improvement of Services:

    • To analyze usage patterns and enhance our website and services.
  4. Marketing and Communication:

    • To inform you about promotions, updates, and relevant offers. You can opt-out at any time.

Information Sharing:

  1. Third-Party Partners:

    • We may share your information with third-party accommodation providers to fulfill your bookings.
  2. Legal Compliance:

    • We may disclose information as required by law or to protect our rights and interests.

Data Security:

  1. Encryption:

    • We use industry-standard encryption to protect your personal and payment information.
  2. Secure Transactions:

    • Payment transactions are processed securely through reputable payment gateways.

Your Choices:

  1. Account Settings:

    • You can review and update your account information in your profile settings.
  2. Communication Preferences:

    • Manage your communication preferences by opting in or out of marketing emails.

Cookies and Tracking Technologies:

  1. Cookies:

    • We use cookies for a better user experience and to analyze website traffic.
  2. Opt-Out:

    • You can adjust your browser settings to manage cookie preferences.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically. Please review the latest version, and we will notify you of significant changes.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [contact@difelah.com].

Thank you for choosing Difelah for your accommodation needs. We value your trust and are dedicated to safeguarding your privacy.